PRX POLICIES AND INFO

Tell us about yourself…we promise we won’t bite!
Create a PRX profile account right online before you come to our studio. This will save you time not having to fill out paperwork when you come in, and leave more time for you to get X-cited and ready for your workout with us.

PRX Class Policy and Etiquette
PRX asks that you’re fired up and ready to experience your X-treme fitness experience at least (5) minutes prior to class start time. If it’s your first class, please arrive at least (15) minutes early so that you can acclimate yourself with our studio. Please be sure to wear athletic shoes.

Please note, that if you are running late for any class, you should call our studio to advise of how late you will be. Late-shows or no-shows run the risk of losing their spot to a member who is on the waitlist and physically at the location waiting for a spot in class.

To provide a safe X-perience for all members, no one will be allowed to enter our studio rooms if the class has been in session for more than 5-minutes.

Class Changes 
While rare, classes and coaches are subject to change without notice. 

Is your favorite class full? Check out our Waitlist Policy
If you can’t get into your desired class, putting yourself on the waitlist is as easy as giving us a ring at our studios or clicking the waitlist option to your desired class. You must have class credits available to get on a waitlist. If a spot does become available before the 12-hour window of your desired class, you’ll be automatically placed in the class. We’ll notify you via email and/or SMS (optional) so that you can make it in time for your class! If you don’t make it off the waitlist, you’ll get the class credit right back on your account.

Change in plans and no longer want to be on the waitlist? Please call our studios to speak with a PRXer or remove yourself from the waitlist to avoid being enrolled in the class and forfeiting your class credit due to a no-show or cancellation.

Cancellation Policy
We understand that things come up! If you need to cancel a class, please give our studio a ring or log into your PRX MindBody account and click on the CANCEL button. When calling, please be sure to speak with a LIVE PRXer, as voicemail cancellations are not accepted. All classes must be cancelled a minimum of 12-hours prior to class time. If you cancel after the 12-hour period, your class credit will be forfeited.

Unlimited Class package holders will be charged $15 to their account for any class cancelled after the 12-hour grace period.

We want you to give each class your all…including your undivided attention.
Please store your personal belongings in one of our lockers, including your phone, handheld devices, cameras, or any other distractions that can take away from your PRX X-perience. PRX is not responsible for lost or missing items, so please be sure your items are fully secured prior to the start of your class.

Have injuries or still feeling X-treme soreness? 
Please advise your class Coach so that they can provide modified movements to meet your needs, keep you safe, and pain-free.

Refunds and Exchanges
All class pricing is subject to change without notice, though we will make every effort to keep our loyal members informed of changes ahead of time. All single classes and class packages are non-transferable from member to member and are non-refundable; no exceptions.

Age Restriction 
You must be 18 or older to X-perience any of our PRX class sessions or 14-day Challenge.

Be X-clusive and host your next event at PRX
Have a crew you want to X-perience an X-treme workout with? We have room for 48 of your friends or coworkers. Our private events are led by one of our highly-skilled coaches, designed for your group’s needs and fitness levels. Team-build, celebrate a milestone, connect with your friends on a different level by letting us host your next event. 

For group and event package pricing and details, please email info@prx-studios.com